These Terms govern the website and mobile headlight-restoration services provided by Kensey Enterprises, LLC dba Get Clear Lights("Get Clear Lights," "we," "us," or "our"). By submitting an appointment request or authorizing us to begin work, you agree to these Terms. You must be at least 18 and authorized to approve work on the vehicle.
1. Appointment requests
Submitting a time through the website creates an appointment request, not an immediately confirmed appointment. A visit is booked only after we confirm the time, service, vehicle category, location, access, and working conditions.
We may decline, cancel, or reschedule a request because of weather, unsafe or inaccessible conditions, service-area limits, scheduling conflicts, or a vehicle or lens condition that is not appropriate for the requested service. Please contact us as soon as possible if you need to cancel or reschedule. We do not collect a deposit or charge a cancellation, rescheduling, or no-show fee. If we cancel before service begins, you owe nothing.
2. Service and pricing
Current service options, standard pricing, available add-ons, and expected service times are published on ourServices page. We will confirm the applicable service and price before work begins.
Payment is due after the confirmed service and may be completed through a secure Wix-hosted payment link or in person. The appointment-request form does not collect payment.
Severe exterior deterioration or a previous failed restoration may require additional work or a different price. We will explain any change and obtain your approval before beginning that work.
3. Exterior-restoration limits
The service treats the exterior lens surface only. It does not repair internal haze or moisture, failed seals, cracks, broken housings, damaged mounting points or reflectors, bulbs, wiring, ballasts, modules, or other electrical or structural problems. Those conditions may require repair or replacement.
Every service begins with an exterior assessment. We may decline restoration if the lens is not an appropriate candidate. Results vary with the lens material, starting condition, depth of deterioration, and previous work. We do not promise a factory-new appearance, an exact improvement in light output or visibility, or a specific protective-finish lifespan.
4. Customer responsibilities
You agree to provide accurate vehicle, contact, and service-location information. The vehicle must be available at the confirmed time in a safe, appropriate, and accessible location with sufficient room to work around the headlights. Please disclose known damage, internal moisture, electrical problems, and previous restoration attempts before work begins.
5. Completed work, corrections, and refunds
We will review the completed exterior work with you. If you have a concern, contact us atinfo@getclearlights.comso we can inspect the work and, when appropriate, offer corrective service for a service-related workmanship issue.
Except when required by law, payments for completed services are final and non-refundable. Duplicate payments, overpayments, or amounts collected in error will be corrected. If we begin but cannot complete the agreed service, we will explain the situation before charging you.
Corrective-service review applies only to the exterior restoration we performed. It does not cover pre-existing damage or internal, structural, or electrical conditions requiring a different repair or replacement. Nothing in these Terms limits a legal right or remedy that cannot be waived.
6. Photographs, video, and marketing use
Get Clear Lights may photograph or record video of the vehicle, exterior lights, and restoration process before, during, and after service. Any photographs or videos we take may be selected, edited, reproduced, published, and used without additional compensation in website galleries, business listings, social media, digital or printed advertising, portfolios, and other Get Clear Lights marketing and business communications.
By agreeing to these Terms and authorizing the service, you confirm that you own the vehicle or are authorized to permit it to be photographed or recorded for these purposes.
We will not publish your name, address, exact service location, contact information, license plate, VIN, documents, or other personal identifying information with the media. We will remove, crop, or obscure identifying details before publication. We will not publish recognizable images, voices, or statements of customers, household members, or bystanders without separate express permission.
Published media may include non-identifying vehicle information, such as the make, model, approximate year, starting lens condition, and service performed. Photographs and videos show individual examples and do not guarantee that another vehicle will achieve the same result.
Questions or requests concerning future use may be sent toinfo@getclearlights.com. Removal cannot be guaranteed for copies already printed, shared, indexed, cached, or retained by independent platforms or other people, except when required by law. Any use of customer or vehicle information is also governed by ourPrivacy Policy.
7. Website use
Website information is provided for general service and scheduling purposes and may be updated. You may not misuse the website, interfere with its operation, attempt unauthorized access, or copy its original content for commercial use without permission. Third-party services linked from the website are governed by their own terms and policies.
8. Responsibility
To the extent permitted by law, Get Clear Lights is not responsible for indirect or consequential losses, website interruptions, or problems caused by pre-existing vehicle conditions, inaccurate customer information, unsafe working conditions, or third-party services. This provision does not exclude responsibility that cannot legally be limited.
9. Changes and governing law
We may update these Terms by posting a revised version and changing the effective date. The version accepted for a confirmed appointment will govern that service unless the parties agree otherwise. Texas law governs these Terms, subject to any non-waivable consumer rights.
10. Contact
Questions about these Terms may be sent to:
Kensey Enterprises, LLC dba Get Clear Lights
info@getclearlights.com